Refund policy

At Vynko Clothing, we strive to ensure that you are satisfied with your purchase. Please read our policy carefully before making a purchase.

1. No Refund Policy

We do not offer refunds on any products once they are sold.

All purchases made on our website are final.

2. Exchange Policy (Damaged or Defective Items Only)

We only offer exchanges in case the product received is:

  • Damaged
  • Defective
  • Incorrect item delivered

To be eligible for an exchange:

  • You must inform us within 48 hours (2 days) of delivery
  • The item must be unused, unworn, and in original packaging with tags
  • You must provide proof of damage (photos or videos)

3. How to Request an Exchange

To request an exchange, contact us at:

Email: support@vynko.in
Whatsapp: +91 70651 73697

Include:

  • Order number
  • Clear images/videos of the issue
  • Description of the problem

Once your request is approved, we will provide further instructions.

4. Return Shipping for Exchanges

  • Customers may be required to ship the item back to us for inspection
  • Return shipping charges may apply unless the issue is confirmed as our error

5. Non-Eligible Cases

We do not accept exchanges in the following cases:

  • Change of mind
  • Wrong size ordered
  • Minor color differences (due to screen variations)
  • Sale items or discounted products

6. Late Claims

Any claims made after 48 hours of delivery will not be accepted under any circumstances.

7. Contact Information

For any questions, contact us:

Vynko Clothing
Sector 2, Rohini
Flat No. 38
Delhi – 110085
India

Email: support@vynko.in
Phone: +91 70651 73697